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Optimizing Online Interaction with Your Members
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You’ve probably noticed the way your members are interacting with you is changing. More than half of Generation X and Y actively use online banking while 46 percent of baby boomers do as well. Mobile banking is now used by 33% of mobile users. In order to leverage these data points into meaningful, member-centric…
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How Old-School Insurance Can Offset Margin Pressures
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How Old-School Insurance Can Offset Margin Pressures Credit Union Journal, By Jeffrey Chesky, Mon, 14 Jan 2013, 678 words For decades, credit unions have treated insurance products as the redheaded stepchild to their core business. Pressure on net-interest margins, the need for fee income that comes from helping members and not dunning them, the…
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How Financial Institutions Keep Insurance Shoppers in their Store.
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Shopping for insurance can be an intimidating process for many people, and while it’s becoming increasingly simple for consumers to get insurance quotes through a variety of different mediums, many consumers are electing each year to simply renew their current policy. According to a recent report from PropertyCasualty360.com, only 21% of people in the…